Privacy Policy
At zyphoranevo, we respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you use our financial technology platform.
Information We Collect
We collect information that you provide directly to us, information we gather automatically when you use our services, and information from third-party sources where legally permitted.
Personal Information You Provide
Automatically Collected Information
When you access our platform, we automatically collect technical information including your IP address, device type, browser information, and usage patterns. This helps us improve our services and ensure security.
How We Use Your Information
Your information enables us to provide, maintain, and improve our financial technology services while complying with Australian regulatory requirements.
We never use your personal information for marketing purposes without your explicit consent, and we do not sell your data to third parties.
Data Sharing and Disclosure
We share your information only in specific circumstances and always with appropriate safeguards in place.
Regulatory Compliance
We may share information with Australian financial regulators, law enforcement agencies, or other authorities when required by law or to comply with legal processes.
Service Providers
We work with trusted third-party service providers who help us operate our platform. These partners are contractually required to protect your information and use it only for specified purposes.
All our service providers undergo rigorous security assessments and are required to maintain data protection standards equivalent to our own policies.
Your Rights Under Australian Privacy Law
Under the Australian Privacy Act 1988, you have several important rights regarding your personal information.
Access and Correction
You can request access to the personal information we hold about you and ask us to correct any inaccuracies. We will respond to your request within 30 days and provide the information in a readily accessible format.
Data Portability
Where technically feasible, you can request that we transfer your data to another service provider. We will provide your information in a structured, commonly used format.
Withdrawal of Consent
For activities that require your consent, you can withdraw that consent at any time. However, this may limit our ability to provide certain services to you.
Data Security and Protection
We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
Technical Safeguards
Our platform uses industry-standard encryption for data transmission and storage. We employ multi-factor authentication, regular security audits, and automated monitoring systems to detect potential threats.
Physical Security
Our servers are housed in secure facilities with restricted access, environmental controls, and continuous monitoring. All staff with access to personal information undergo background checks and regular privacy training.
We maintain cyber insurance coverage and have incident response procedures in place. In the unlikely event of a data breach, we will notify affected users and relevant authorities within the timeframes required by Australian law.
Data Retention and Deletion
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy and to comply with legal requirements.
Retention Periods
Secure Deletion
When information is no longer needed, we use secure deletion methods to ensure it cannot be recovered. This includes both digital data and any physical documents containing personal information.
International Data Transfers
While our primary operations are based in Australia, some of our service providers may process data in other countries with adequate privacy protections.
Any international transfers comply with Australian privacy law requirements and include appropriate safeguards such as contractual protections and adequacy assessments of destination countries' privacy frameworks.
We will always notify you if your data will be transferred internationally and obtain your consent where required by law.
Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.
When we make significant changes, we will notify you by email and display a prominent notice on our platform. The updated policy will include a new effective date, and your continued use of our services after that date constitutes acceptance of the revised policy.
We encourage you to review this policy periodically to stay informed about how we protect your information.
Contact Us About Privacy
If you have questions about this privacy policy or want to exercise your privacy rights, please contact us:
We aim to respond to all privacy inquiries within 5 business days and will work with you to address any concerns about your personal information.